Downloads: Xerox Document Analytics Service Capability | NewField IT Document Analytics CompleteView | Brochure (PDF)

Xerox Document Analytics Service can help you:

• Understand how, where and why documents are used.
• Seek new sources of productivity and efficiency.
• Find an alternative to manual data collection.
• Reduce file storage and associated costs.

This service finds ways to make document infrastructure more productive through efficient processes and reduced document storage and costs.

It incorporates traditional Managed Print Services (MPS) device data, print job details, audits of filed and unfiled paper, and client surveys.

MPS data pinpoints paper-intensive processes with greater speed and accuracy compared to traditional consulting methods. Qualitative data reveals why documents are printed and stored.

Innovative, proprietary Xerox tools, analysis, visualization and modeling provide deep insight. Comprehensive reports turn raw data into actionable steps.

Sophisticated and intelligent data delivery

A unique application to unleash the real potential of your Managed Print Service – turn your data into useful knowledge at the touch of a button.

Take control of your data with CompleteView – the intelligent application takes your data and imbues it with meaning to return compelling information back to you. This information is delivered back to you in a logical, interactive format that easily enables you to gain valuable insights into your print environment and empowers you to more effectively understand and control both your current and future print situation.

Consolidate

Combine data from virtually any source – from print management software to Microsoft Excel, XML, and CSV right through to data warehouse and even web-based information – CompleteView will gather these data sources and make them work together for you.

Explore

An easy-to-use search function, intuitive user interface and associative data relationships means your data can be explored to create valuable insights with only a few mouse clicks. Instant answers are available to your print-related questions, even with very large data sets. What’s more, you can explore data knowing only associated facts.

Imagine a departmental manager contacting you having being told by staff members they’re unhappy with their printers, with limited information about the make, model, or serial number. That’s no longer a problem; with CompleteView® you can easily identify all devices within a specified department, provide feedback on performance as well as a historical account of their usage and associated costs. Furthermore, having identified a problem, you can quickly benchmark these details against other similar devices in your fleet, to see if there is a wider issue.

Visualise

Your information is displayed on-screen in a simple graphical format that promotes ease of understanding, even when using mobile devices. Unlike some lightweight applications, you can easily drill down into details with a simple click and drag (or touch and swipe!) There’s no lengthy learning curve, just instant access and data analysis at the speed of thought.

Secure

CompleteView will protect your data using security standards specifically designed to safeguard an almost limitless number of records and users. You control which user will see which data, metrics, and results. And, administrators can enforce group, role-based and individual user policies relating to individual documents.

A REAL solution delivering you REAL benefits

With its easy-to-use and intuitive graphical interface you can manipulate data to deliver the precise information you need. including information on device usage patterns and deviations from standard market benchmarks (based on primary data collected by NewField IT over many years), identify financial data, cost savings achievement and it provides an easy way to apportion costs fairly between different groups of users.

Keep an eye on implemented Managed Print Services (MPS) programs and print polices.

CompleteView User Analytics provides an on-going view of the document output by taking a data feed from a print management application.

Key capacities of the dashboard:

• Quickly explore data in a clear visual manner rather than plain text reports
• Make use of CompleteView’s interactive dashboard technology supported by an associative data model
• Make decisions based on insights not assumptions: visualise what, when, where and how print happens
• Save valuable time and automate internal recharging
• Reconcile the differences between monitoring software and MPS provider billing
• Eliminate rogue data for insights down to every detail
• Adjust data privacy levels to match local data protection legislation

The different ways to review the information:

• By user / department
• By application
• By device
• By cost centre

And almost unlimited combinations of the above.

Uploading data from a print management application to CompleteView:

Install the Data Communicator on the print management accounting server – the tool packages and uploads the encrypted job data to CompleteView via HTTPS. Data privacy is respected at all times, with options that remove sensitive data BEFORE it leaves the print management accounting server.

Uploading additional data to CompleteView:

Additional data may be uploaded to the platform to enhance / correct data generated by the print management application.

Correcting data errors

Printer drivers may produce deviations in data in a print management application database – uploading a list of jobs to exclude can balance this out.

Amending HR detail inaccuracies

Active Directories can contain the right level of detail to enable accurate department by department reporting / analysis. The option to upload this data directly to CompleteView ensures accurate reporting.

Adding MPS charges

Whilst it is possible to set pricing in a print management application itself, the ability to upload actual MPS costs provides the accurate actual costs down to a user level. This ensures that costs are recovered / reported accurately and eliminates issues arising from differences in print management application reported volumes and device based billing from vendors.